Jacada was recently named a “Major Contender” in RPA technology by the Everest Group, which evaluates only the best-in-class technology vendors via its annual Everest RPA PEAK Matrix™ report. Companies around the globe use the report's insights—provided in the form of pertinent and exact data—during the RPA vendor selection process. To learn more about how Jacada RPA can revolutionize your customer service strategy, we invite you to download the Everest Group PEAK Matrix™ report. The report covers the myriad of ways in which Jacada is transforming the industry by creating RPA that is built for automation, built for guidance and built for people.
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When it comes to customer service solutions, people should always be included in the equation. The RPA (Robotic Process Automation) experts at Jacada know this and that is why we design our automated solutions with both the CX (Customer Experience) and the EX (Employee Experience) in mind. Other RPA vendors focus primarily on automating tasks and leave out the human component—which leads to an unsatisfying customer journey. Don't send your customers down that path. Learn how you can make the customer journey a pleasant one with Jacada Customer Service RPA, so that your current customers become customers for life.